SOAP / General messages

If you do not specify an action, blocked customer account or provide incorrect customer data, will generate a document in JSON or XML format with information about the error that occurred. For example, if you provide an incorrect login or password, the customer will see the following message:

      "message":"Incorrect login or password"


If no action is specified, the system will display the message:

       "message":"No action has been specified"


Preview the error message can be checked with the action:




       "message":"No action has been specified"

List of error codes returned by the AP


Below is a table of codes and associated text descriptions.

Code Type Description
1000 InvalidAction No action has been specified
1001 InvalidUser Incorrect login or password
1002 InvalidRole You do not have permission to use the API
1003 InvalidIP Unauthorized IP address
1004 InvalidID

Invalid ID parameter

1005 InvalidRole

No permissions

1006 InvalidData

Incorrect data format

1007 InvalidRole

Account is not fully active

1008 InvalidRole

You do not have permission to view numbers

2000 ValidationRequiredError No parameters required
2001 ValidationPhoneError

Invalid phone number

2002 ValidationCodeError

Invalid error code

3000 SendError
The SMS ECO+ SMS limit has been exhausted
3001 SendError Brak uprawnień do wysyłania wiadomości SMS ECO+
3002 SendError

No permission to send SMS ECO+

3003 SendError

No permissions to send FULL SMS

3004 SendError

The limit of available MMS messages has been exhausted

3005 SendError No permission to send MMS
3006 SendError

The available VOICE message limit has been exhausted

3007 SendError No permission to send VOICE messages
3008 SendError No permission to send Flash SMS messages
3009 SendError

No permissions to send SMS

3100 SendError

Sending SMS messages has been blocked

3101 SendError

Message is empty

3102 SendError

Message exceeded the allowed number of characters

3103 SendError

Wrong recipient number

3104 SendError

No phone numbers listed

3105 SendError Incorrect message content
3106 SendError

This sender name can not be used

3107 SendError

You do not have permission to send personalized messages

3108 SendError Invalid dispatch time
3109 SendError

Invalid file

3110 SendError Too many messages to send, the maximum is 100,000 SMS in one application
3111 SendError

Unique error

3200 SendError Incorrect characters in uniqe_id
3201 SendError

Uploaded unique_id are not unique

3202 SendError

Inconsistent amount of personalized and uniqe_id

3330 MessageError No message
4000 FileError

File is too large

4001 FileError

FIle does not exist

4002 FileInvalid

Invalid file

Phone number / HLR
4100 PhoneError

Connection error

4101 PhoneError Invalid number
4102 PhoneError

No permission to HLR

4103 PhoneError

HLR query limit has been exhausted

4104 PhoneError

Account lockout

4105 PhoneError Waiting for the answer
4106 PhoneError

Invalid identifier

4200 PremiumError Dispatch error
4201 PremiumError Incorrect data
4300 AccountError No login
4301 AccountError

No password

4302 AccountError

No phone number

4303 AccountError

No email address

4304 AccountError No first name
4305 AccountError No last name
4306 AccountError

No company name

4307 AccountError

Invalid number

4308 AccountError Incorrect e-mail address
4309 AccountError

Too short login

4310 AccountError Invalid login
4311 AccountError

Incorrect company

4312 AccountError

Login exists

4313 AccountError Registration error
4320 AccountError

No current password entered

4321 AccountError

Current password is invalid

4322 AccountError No new password entered
4323 AccountError New password entries are not identical
4324 AccountError

No login

4325 AccountError Invalid login
Sender's name
4400 SenderExists

The name of the sender already exists

4401 SenderError

It is not possible to add a number as the sender's name

4402 SenderInvalid Invalid sender name
4403 SenderError

Invalid number

4404 SenderError

Invalid code or number

4405 SenderError The number was already active
4500 SubaccountError No permissions to users department
4501 SubaccountError

Subaccount can not create subaccount

4502 SubaccountError Login exists
4503 SubaccountError

No permission template

4504 SubaccountError

Incorrect login or password

Black list

4600 BlacklistError No operations to be performed
4601 BlacklistPhoneExists

The number already exists in the list

4602 BlacklistError

No number was found